Legal
NFZ Fitness / we / us / our — NFZ Fitness and its operators.
Client / you / your — the purchaser and participant of any program.
Program — all digital training programs, workouts, educational material, group sessions, and community access provided by NFZ Fitness.
Platform — third-party software used to deliver services, including but not limited to Everfit and Stripe.
Assessment Tool — the free, anonymous Dancer's Body Audit available at nfz.fitness/dancers-body-audit.
NFZ Fitness provides digital fitness programming, exercise instruction, group coaching support, and educational fitness content.
NFZ Fitness does not provide medical advice, physiotherapy, rehabilitation services, diagnosis or treatment of injury, or nutrition and dietetic services unless explicitly stated.
All programs are general in nature and are not individually prescribed medical or allied health treatments. Participation is voluntary and undertaken at your own risk.
By enrolling in any NFZ Fitness program, you confirm that:
If you are located in a jurisdiction where these Terms conflict with local consumer protection law, the more favourable local law applies to the extent required.
Physical training carries inherent risks including but not limited to muscle strains, joint injuries, cardiovascular events, falls, and overuse injuries. You voluntarily assume all risks associated with participation.
NFZ Fitness is not responsible for injuries, illness, or complications arising from participation. If you experience pain, dizziness, shortness of breath, or discomfort during training, stop immediately and seek medical advice.
To the fullest extent permitted by the laws of your jurisdiction, you release NFZ Fitness from all liability and waive all claims for injury, loss, or damages arising from your participation. This includes personal injury, property damage, financial loss, emotional distress, and indirect or consequential damages, whether occurring during supervised or unsupervised training.
Australian clients: Nothing in these Terms excludes, restricts, or modifies any right or guarantee you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded. Where liability cannot be excluded, it is limited to the greatest extent permitted by law.
EU / UK clients: Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law including the Consumer Rights Act 2015 (UK) or equivalent EU directives.
US clients: Some states do not allow limitation of implied warranties or exclusion of incidental or consequential damages. Where such laws apply, the above limitations apply only to the extent permitted by your state law.
All payments are processed securely via Stripe. NFZ Fitness does not store or process credit card information. Stripe is solely responsible for payment processing, card storage, transaction security, billing authorisations, and PCI compliance.
Stripe's terms and privacy policy apply separately: stripe.com/legal · stripe.com/privacy
Payment disputes, chargebacks, and card issues are governed by Stripe's systems and policies.
NFZ Fitness delivers programming via Everfit. Everfit is responsible for data hosting, app functionality, account access, system availability, and security infrastructure.
Everfit's terms and privacy policy: everfit.io/terms · everfit.io/privacy
NFZ Fitness is not liable for app downtime, platform outages, data loss, technical issues, or service interruptions caused by Everfit or any other third-party platform.
Due to the digital nature of our programs, all payments are non-refundable once access has been provided. Refunds will not be issued for change of mind, scheduling conflicts, lack of usage, failure to participate, early cancellation, or injury unrelated to program negligence.
Australian clients — ACLThis policy is consistent with Australian Consumer Law for digital services. You retain statutory rights where a program has a major failure (is not fit for purpose, not as described, or has a significant defect). This policy does not override those rights.
EU / UK clients — Consumer rightsUnder EU and UK consumer law, digital content purchases may include a statutory 14-day cancellation right. However, by beginning immediate access to the program at time of purchase, you expressly consent to waive this cancellation right, as permitted under the Consumer Rights Directive and the UK Consumer Contracts Regulations 2013. You will be asked to confirm this at checkout.
US clientsSome US states provide additional consumer protections regarding digital goods. Where applicable mandatory state law provides a right to a refund that we cannot contractually override, that law will apply.
All regions — Exceptional circumstancesRefund requests in exceptional circumstances (e.g. serious illness preventing participation) will be considered at NFZ Fitness's sole discretion. Contact us at nfz.fitness@gmail.com to discuss.
Where a payment plan or subscription is selected, payments are billed automatically at the chosen frequency. A minimum commitment period applies where stated. Failure to maintain valid payment details may result in suspension of access.
You are responsible for keeping your payment details current. NFZ Fitness will not be liable for loss of access resulting from failed payments due to outdated card information.
You may cancel future billing only after completing any stated minimum commitment period. Cancellation does not entitle you to refunds for payments already processed. To cancel, contact us at nfz.fitness@gmail.com before your next billing date.
NFZ Fitness reserves the right to suspend or terminate access for misconduct, breach of community guidelines, or abuse or misuse of the platform. No refunds will be provided for terminated accounts where termination results from a breach of these Terms.
NFZ Fitness also reserves the right to discontinue programs with reasonable notice. Where a program is discontinued mid-term, a pro-rata refund of the unused portion will be provided.
All program materials — including workouts, video content, written guides, and educational resources — are the intellectual property of NFZ Fitness. You are granted a personal, non-transferable licence to access materials for your own use only.
You may not share login credentials, distribute or resell content, record sessions, copy or reproduce materials, or use any NFZ Fitness content for commercial purposes. Unauthorised use may result in immediate termination of access and may constitute a breach of copyright law in your jurisdiction.
Individual results vary. NFZ Fitness makes no guarantees regarding performance improvement, strength gains, fat loss, skill development, or changes to physical appearance. Results depend on individual effort, consistency, genetics, lifestyle, and adherence to the program.
Any testimonials or example results shown in our marketing represent individual experiences and are not typical or guaranteed outcomes.
The Dancer's Body Audit at nfz.fitness/dancers-body-audit is provided free of charge for informational and research purposes only. It does not constitute professional advice, a fitness assessment, or a medical evaluation of any kind.
Results generated by the tool are general in nature and based solely on self-reported input. They should not be relied upon as a substitute for advice from a qualified fitness professional or health practitioner.
No personal data is collected when using the tool. Anonymous, aggregate responses are stored for research purposes as described in our Privacy Policy.
To the maximum extent permitted by law, NFZ Fitness's total liability shall not exceed the total amount paid by you in the 30 days preceding the event giving rise to the claim. NFZ Fitness shall not be liable for indirect, incidental, or consequential damages.
This limitation applies regardless of the legal theory under which the claim is brought and even if NFZ Fitness has been advised of the possibility of such damages.
These Terms are governed by the laws of Queensland, Australia. NFZ Fitness prefers to resolve any disputes informally — if you have a concern, contact us first and we'll do our best to sort it out.
Australian clientsDisputes that cannot be resolved informally are subject to Queensland jurisdiction.
EU / UK clientsWhere mandatory local consumer protection law in your country of residence provides you with greater rights than Queensland law, those local rights apply. EU residents may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
US clientsNothing in this clause prevents you from asserting rights under applicable US federal or state consumer protection law.
All other regionsWhere mandatory local law provides you with rights that cannot be waived by contract, those rights are unaffected by these Terms.
NFZ Fitness may update these Terms from time to time. The current version will always be available at nfz.fitness/terms with an updated date. Continued use of our services after any update constitutes acceptance of the revised Terms.
For material changes, we'll make reasonable efforts to notify active clients directly.
By purchasing or accessing any NFZ Fitness program, you confirm that you have read and understood these Terms, voluntarily agree to all conditions, and accept all risks associated with participation. Electronic acceptance and digital signatures constitute a legally binding agreement.